Role: customer service
Incoming correspondence, read-only CRM, a draft for a human.
First production deployment: the customer-service desk of a property-management company.
Live at a clientBook a demo
How it works
- 01Input
A customer's message lands in the case queue in the panel.
- 02Tools
The agent reaches CRM through seven named tools, all read-only. The knowledge source is the client's file share, not our database.
- 03Output
A ready draft reply with doubts marked.
- 04Decision
A customer-service employee reads, edits and approves. Sending starts only after approval.
- 05Trail
Every approval is recorded in the panel log.
Where it runs
A machine in the client's cloud, in their subscription, with no public address. Azure OpenAI model in the client's tenant. Sign-in through the client's Entra ID.
A similar role in your department?
We will pick one type of case and show the agent's drafts on your examples.